CONFIDENTIALITY POLICY

1. Purpose and scope of information collection (CONFIDENTIALITY POLICY)
 

- To use the services of La Maison Joint Stock Company, customers must register for an account and provide some information such as: email, name, phone number, birth date, address and some other information. This registration procedure helps us identify the payment and accurate delivery to the recipient. You cannot to provide us with some certain information but then you will not be able to enjoy a number of utilities that our features offer.

- We also save any information you enter on the website or send to www.thitngonquocte.vn. Those information will be used for the purpose of responding to the request of customers, making appropriate suggestions for each customer while shopping at www.thitngonquocte.vn, improving the quality of goods and services and contacting you when necessary.

- In addition, the transaction information including purchase history, transaction value, delivery and payment methods are also saved at www.thitngonquocte.vn to address problems that may arise later.


2. The scope of using information
 

- To build www.thitngonquocte.vn to become an e-commerce website that offers the most benefits to our customers. Therefore, the use of the information will serve the following activities:

- Send information to introduce new products and promotion programs of www.thitngonquocte.vn.

- Provide some utilities and services to support customers.

- Improve the quality of customer services of www.thitngonquocte.vn.

- Resolve problems and disputes arising in relation to the use of the website.

- Stop activities violating the law of Vietnam.


3. Time of information storage

Personal data of members will be stored until there is a request for cancellation or members login and perform cancellation by themselves. In any other cases, personal information of members will be kept confidential on server of www.thitngonquocte.vn.


4. Address of the unit  in charge of collecting and managing personal information

- Name of company: LA MAISON INTERNATIONAL JOINT STOCK COMPANY.

- Address of Head Office: 235 Nguyen Van Huong Street, Thao Dien Ward, District 2, Ho Chi Minh City, Viet Nam

- Email: lienhe@thitngonquocte.vn

- Hotline: 1800 6846

- Fax: (84)3 827 1666

 

5. Means and tools for users to access and edit personal data
 

- User accounst and password are managed by customers. Therefore, customers must carefully keep password security. If the password was leaked in any form, website www.thitngonquocte.vn is not responsible for any losses incurred.

- In case customers want to edit personal data, use the function "Your Account" and click "Account Information" to change the personal information.

- In case customers forget password, use the function "Forgot your password" to request the new password.

- In case customers suspect user accounts or password leaked, customers must change password, or report to the Board of Website Management via mail:lienhe@thitngonquocte.vn for assistance.

- Customers can request www.thitngonquocte.vn to update, modify or cancel personal information at any time free of charge through the website www.thitngonquocte.vn or call directly phone number: 1800 6846 or email address: lienhe@thitngonquocte.vn

- La Maison International Fine Meat may use personal information of customers for market research. Details will be hidden and can only be used for statistics. Customers can refuse to participate at any time. Any answers to surveys or polls with feedback of customers will not be transferred to third parties.

- Customers will receive information about La Maison International Fine Meat, websites, products, newsletters or anything related to La Maison International Fine Meat, or business partners of La Maison International Fine Meat. If customers do not wish to receive these information, please click on the refuse link in any email received from La Maison International Fine Meat. Within 3 days of your instructions, we will stop sending information. If there is any information unclear, we will contact you directly.

 

6. Commitment of customer information privacy

- Website www.thitngonquocte.vn commits to using the information for the right purposes as we informed customers.

- Commitment content about sharing, disclosure and transfer of information to third parties: Website www.thitngonquocte.vn commits not to provide personal information of customers to third parties except the cases of having request of the competent authorities if they have special requirements, or if the customers have illegal actions.

- Commitment contents about the reception and settlement of customer complaints related to personal information being used for improper purposes or scope as announced.

- Another important thing for customers is to protect yourself before the access to information about the password when you share a computer with multiple users. In that case, you should be sure to log out the account after using our services.

- We also commit not to intentionally disclose customer information, sell or share customer information of www.thitngonquocte.vn for commercial purposes in violation of the commitment between us with customers pursuant to Customer Information Privacy Policy of www.thitngonquocte.vn.

 

7. Complaint policy:

www.thitngonquocte.vn emphasizes that we are very concerned about the benefits of customers in the protection of personal information, so in case you have any suggestions, complaints or concerns related to our privacy policy, please contact:
 

- Name of company: LA MAISON INTERNATIONAL JOINT STOCK COMPANY.

- Address of Head Office: 235 Nguyen Van Huong Street, Thao Dien Ward, District 2, Ho Chi Minh City, Viet Nam

- Email: lienhe@thitngonquocte.vn

- Hotline: 1800 6846

- Fax: (84)3 827 1666

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